What We Collect and Why We Need It
When you register an account with us, we collect the information you provide directly — your name, email address, phone number, and the payment method you choose to use, whether that is DANA, OVO, or GoPay. Transaction records are stored to verify deposits, process withdrawals, and
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keep your account history accurate. We also collect device data automatically: your IP address, browser type, and session activity. This helps us detect unusual login patterns and protect your account from unauthorised access. We do not sell your personal data to third parties for marketing purposes.
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Data shared with payment processors like DANA, OVO, and GoPay is limited strictly to what is needed to complete your transaction — nothing more. If you contact our support team, the content of that conversation is logged to help resolve your query and improve service quality.
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All data handling is subject to applicable local law, and our practices apply only where our services are available in eligible regions. We retain account data for as long as your account remains active or as required by applicable legal obligations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.